Where can I get information about my NuCash account?

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• What are the transaction limit on my NuCash account?

  Since you have a Zero balance account/min KYC account A minimum KYC user's account balance cannot exceed one lakh rupees. Minimum KYC accounts can only receive a total of Rs. 2 lakh each year. These limits can be removed once you upgrade your account ...

• What type of account did NuCash open for me?

  We open a zero-balance account with our banking partner Suryoday small finance bank for you. 

• Why was my account closed or blocked?

  Accounts may be closed or blocked for the following reasons: residing in restricted states, KYC information mismatches, or if the account holder is not a student.

• Do I need to maintain any minimum balance in my NuCash account?

  We have got you covered as we have opened a zero-balance account with Suryoday small finance bank. So, no minimum balance needed.  

• My statement didn't get generated. What do I do?

  Please reach out to customer service – NuCash if this is happening for some time or else you can always download it from documents under the main menu.