What is raise a dispute?

What does “raise a dispute” mean?

Please raise a dispute if something is wrong with your transaction.

Example - You paid for something but the payment was deducted twice or you sent money from your account but the recipient did not receive it. 

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    • How can I raise a dispute against a transaction?

      You may raise a dispute against a specific transaction by opening it from the "Recent Activities - show more" option on the dashboard for a complete view of the transaction and registering a dispute from the top right corner.

    • I raised a dispute, but it is shown as rejected. Why?

      Oh! We understand that this was not what you were looking for, but if you want to look into it further, simply raise a ticket with us and we will assist you with the next steps.