Raise dispute against transaction

How can I raise a dispute against a transaction?

You may raise a dispute against a specific transaction by opening it from the "Recent Activities - show more" option on the dashboard for a complete view of the transaction and registering a dispute from the top right corner.

    • Related Articles

    • What does “raise a dispute” mean?

      Please raise a dispute if something is wrong with your transaction. Example - You paid for something but the payment was deducted twice or you sent money from your account but the recipient did not receive it. 

    • How can I check what my transaction type is?

      If you press too long on the transaction, you will be able to view the transaction type if you are unsure about the type of transaction you carried out.  Or else, just chat with us, we will be happy to assist you. 

    • What is the transaction limit on my account with NuCash?

      The starting transaction limit for online zero balance accounts is Rs. 25,000 per month for the first 3 months. After the first 3 months, the bank will consider increasing your balance limit if they do not find any suspicious activity on your ...

    • I raised a dispute, but it is shown as rejected. Why?

      Oh! We understand that this was not what you were looking for, but if you want to look into it further, simply raise a ticket with us and we will assist you with the next steps.

    • What happens if you accidentally transfer money into the wrong account?

      We ask that you notify us right once and disclose every information of the incorrect transaction that you initiated, including the time, account, and beneficiary's intended account, so that we may take action as soon as possible.